Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 270,212 ratings
Thank you!
Problems in the last 24 hours in Troy, Illinois
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Troy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at Spectrum
Spectrum is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (8%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Troy, Madison County, Illinois
The most recent Spectrum outage reports came from the following cities:Collinsville, Maryville, O'Fallon, Fairview Heights, Edwardsville, Troy and Highland.
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City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Troy, Illinois
Latest outage, problems and issue reports in Troy and nearby locations:
Stacey (@oldbutwise618) reported fromO'Fallon, Illinois
@GetSpectrum shame on you. Where is the customer service when you need them. Nobody took ownership of this issue and just passed it on. Shame on you.
Miss Sara Bellum đ (@IAmCinnamonSuga) reported fromO'Fallon, Illinois
@LoverBoi_93 @GetSpectrum Imma need some reimbursem*nt from them as slow as internet been running and not working
Jonesy (@SaraLashes) reported fromO'Fallon, Illinois
@GetSpectrum for providing the services you do, you have the absolute WORST website I have ever encountered.
ArchGamingNetwork (@archgamingnet) reported fromCollinsville, Illinois
@Ask_Spectrum Internet and TV down near St Louis, MO. 62234
CriticalBlast (@CriticalBlast) reported fromShiloh, Illinois
Due to the @GetSpectrum full outage in 62221 tonightâs broadcast may get delayed. @Ask_Spectrum
Jonesy (@SaraLashes) reported fromO'Fallon, Illinois
@Ask_Spectrum I will say this, when the website didnât help me AT ALL, the 2 customer service agents I spoke to were outstanding.
Red October Laura Lou đŚâžď¸ (@cryingSTLfan4) reported fromWood River, Illinois
Hey @GetSpectrum I think there's an outage in my area
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
Ed (@EdWimpee) reported
@Ask_Spectrum having internet issues, last night had intermittent service today very slow.
jfk (@juanfkennedy) reported
@Ask_Spectrum my wifi is STILL DOWN. it is NOT INTERMITTENT!
Joe Parsons (@JoePars10949177) reported
@Ask_Spectrum How ******** can wifi be this sh*tty yourepair it every other week! Stop charging more for worse service. And don't ******* reply with some BS stuff like dm me your ACC info and we'll look into it. Bc you dont. Everytime someone comes over to "fix" it nothing ever gets fixed
nico nico (@nincumpo0p) reported
@Ask_Spectrum WHY IS YOUR SERVICE SO sh*tTY
Valentine V. Sparklthrust (@valentinemonsta) reported fromLouisville, Kentucky
@Ask_Spectrum hi and good morning. Its seems my internet is not working. Is there an outage?
David Salpeter (@DSalpeter) reported
.@AppleSupport @LGUS @Ask_Spectrum Trying to use airplay 2 to play the myspectrum app to my LG tv. This used to work but no longer works in iOS 14. Seems to work with other apps on shows that have discrete beginning and end. Help?
Hoeku | The 8th Warlord (@IshigamiSZN) reported
@Ask_Spectrum your **** internet just costed me a fortnite winHope your CEO to see my *****
đłď¸ââ§ď¸ tsali $cat ReadPinnedPost.txt (@Tsali) reported
@Ask_Spectrum We got it straightened out, they just didn't know what i was talking about when mentioning ipv6 since it's not fully rolled out in your network (although your network has been capable of it since 2009 at least but that's beside the point) they confirmed it's not up in my area
Reid (@Reidzyt) reported
Wait @Ask_Spectrum @GetSpectrum is down? Must be a day that ends in âyâ such a terrible ISP
A.C. Green (@A_C_Green88) reported
@GetSpectrum I just spent over an hour with customer service and nothing got resolved. The first time I was hung up on instead of out on hold. The second time the rep brought another associate on the line but had me muted and then hung up on me. Please contact me immediately